You've ordered something from Amazon , and the package arrives in a few days. There's a problem with the item, however, and now you want to exchange it or return it for a refund.
Unfortunately, returning an item to Amazon may not be as convenient as buying it. By default, Amazon provides you with several ways to send back a package -- through Kohl's, Whole Foods and UPS to name a few -- and asks that you bring the product to the business to return it.
Of course, if you're already planning a trip to one of these places then that's no sweat, but if you're not, there is a way to return your package without having to set foot outside. If your idea of convenience is not going much farther than your front door to return your item, here's how to have UPS pick the package up from your home -- usually for free.
The first thing Amazon will ask after you start the return process is the reason for your return. It's important to be as honest and precise here as possible. Amazon, as well as Amazon's third-party sellers, will want to resell the merchandise in good working order like Amazon does through Amazon Warehouse Deals , so Amazon or the third-party seller will check your items against your reason for return them once the package is received.
Misclassifying a return can not only result in negative repercussions to your Amazon account the company has been known to ban shoppers who misuse the return process , but also cost you money by having to pay for return shipping when you didn't need to.
For example, if you select "No longer needed," you may be charged for the return. If your reason for return is other than that, you may not. Here are all the various return reasons Amazon gives you to choose from as well as a description of exactly what they mean:.
Should you have any questions about your return, just go to the help section in your account. Visit Amazon's Return Page for more and up to date information. Amazon, and many other sellers on Amazon, offer returns for most items within 30 days of receipt of delivery.
But check with Amazon as there may be different criteria for returning items depending on the category. Visit Amazon's Return page for more information.
Just pop into your local branch and chat with us. You can also visit Amazon's Return page for more and up to date information. If you need to return an Amazon package, register the return with Amazon and then pop in to see us.
Skip to main content. Just be aware that if you opt for an instant refund, the request will be processed instantly but it may take business days for it to display on your payment card statement. In some cases, Amazon will let you return items for free.
You can return eligible products in a new and unworn condition in the original packaging within 30 days of receipt of delivery for a full refund. Sit tight, as it could take up to five working days. If you return a mix of products that are eligible and ineligible for free return, Amazon may deduct postage for the ineligible products from your refund amount. Now read: the amazing life of Amazon founder Jeff Bezos. Find the order you want to return.
An exchange order will be created using the same delivery method you used for the original purchase. You can then use the label provided to you to send your original item back. Now read about Amazon's ambitious plans for the future.
0コメント