Free delivery. Sound good? Check postcode. Am I eligible for QuickStart? How do I know if my home or office is set up for QuickStart? If your home is QuickStart ready, you can have your kit delivered and installed in around 4 days. How long will the QuickStart install take me?
From install to activation it should take around 35 minutes to set up your broadband. We can deliver your new kit to any UK address, such as your home or workplace, as long as someone over 18 can sign for the package on the day of delivery. You can normally choose to have our QuickStart pack sent within three working days for the UK mainland, or within four working days if you live in Northern Ireland. The message will also contain a tracking code that you can click on for updates on where your order is.
You could also visit yodel. CollectPlus will accept the following forms of ID:. Simply make sure they have the email, collection code and barcode, as well as a form of ID from the list above.
To contact CollectPlus, visit collectplus. To contact Yodel, visit yodel. This includes your kit, cables and an easy-to-follow guide to setting everything up on your own. Installing our services using QuickStart is only possible at addresses that have had Virgin Media services in the past. To save you time, simply use our postcode checker so we can let you know if you can self-install our services before you place your order.
Another thing to consider is the condition and location of your internal wall socket. The wall socket should be undamaged, securely fixed and have the silver connectors visible.
Your TV or Hub can be up to 3 metres away from your wall socket. We have a collection of installation videos and guides for you to watch and read to help you set up our broadband, TV and home services.
Go through them for step-by-step instructions on setting up your Virgin Media services. To view these instructions in text and images, check out our handy QuickStart install guides instead. Reschedule technician. And if you want to cancel a technician appointment, sign into My Virgin Media, find your appointment details on your account dashboard and cancel from there. Manage my appointments.
Luckily, we can help you see what the problem is using our Service status tool. There are a few rules to follow to make sure your WiFi performs well. Check out our guide to improving slow WiFi connection. We offer broadband only or a broadband and TV package without a landline, but it might work out more expensive in the long run.
Browse all our broadband packages to see what works best for your household. You can plug your router into any Virgin Media phone line to get our services up and running. Main menu. How to install Virgin Media broadband If your home is Virgin Media ready, you could set up our broadband, TV and landline services on your own with a QuickStart self-install box.
It has now done this and installed cables direct to your property so your broadband service is up and running. Having checked the quality of your connection and where you had blackspots, it offered to send wifi boosters, but you have declined and plan to buy your own.
We have now completed her installation and credited her account as a gesture of goodwill. Check Virgin Media availability.
You need a new phone line: Most properties have had a BT landline installed at some point, which will be required by any provider operating on the Openreach network everyone except Virgin Media and Hyperoptic. The builder should register the property or you can contact Royal Mail yourself. You live in a flat: With all broadband providers , non-standard set-up may cost extra. Sky states that prices may vary if you live in a flat.
Be wary of signing a contract that is longer than your rental contract — if you have to move out you will still have to pay for the remaining time on your contract — or risk being charged a cancellation fee. You miss the engineer appointment: If a visit by an engineer has been arranged to activate your service, make sure you or another person over 18 is at your property at the agreed date and time.
Failure to do so will result in a delay in installation and possibly charges for wasting time. Use our switching reminder and we'll email you when your deal is coming to an end so you don't lose out! This website uses cookies to give you the best experience. By continuing, you agree to our cookies policy. About us Contact us Media centre. Home Broadband Guides. Emma Lunn October 27th, Your guide to broadband installation Are you moving home, getting broadband installed for the first time or switching suppliers?
Your approximate installation date will be confirmed by your provider, with a time or time slot allocated.
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